Last Updated: October 6, 2025
At saltlakecitypaintpros.com, also referred to here as "saltlakecitypaintpros.com," "we," or "us," we value your privacy and want you to understand how your information is handled.
This policy describes what we collect, how we use it, who may receive it, and what choices you have. By using saltlakecitypaintpros.com or any site that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Through our ads and apps on third-party sites when they reference this policy
It does not apply to information gathered offline or through websites we do not operate.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time on site, referring and exit pages
- IP address, device IDs, approximate location, browser, OS, screen size, language, and time zone
- Search terms used on our site
- Cookies, pixels, web beacons, and similar technologies
3. Information from Third Parties
Examples include:
- Updated contact details
- Purchase or interaction history
- Service request verification and fraud checks
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Remember you
- Measure site performance
- Personalize content
- Support advertising
Most browsers allow you to block or remove cookies. If you do, some site features may not function as intended.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with other companies to display ads that reflect your interests.
These partners may use identifiers such as an IP address, cookie ID, or hashed email to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing
- Support analytics, research, and product development
- Detect, prevent, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following situations:
Service Providers and Provider Networks
If you ask for a quote or service, we share the information needed with third-party service providers and provider networks to respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help run our Website and business, such as analytics, security, payments, support, and marketing providers.
They may use personal information only to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share data that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages. This will not affect messages from providers we shared your request with.
- Cookies: Adjust browser settings or use the opt-out links above to manage cookies.
Access and Control
You may ask us to:
- See what information we have about you
- Correct inaccurate information
- Delete information, subject to legal or business requirements
- Share concerns about how we use your data
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy. In deciding how long to keep data, we consider:
- Type and sensitivity of data
- Risk of harm
- Processing purposes
- Legal requirements
- Whether the purpose can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method can be guaranteed fully secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
Request details about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties we shared with
- Specific pieces of personal information we hold about you
Right to Delete
Request deletion of personal data collected from you, subject to exceptions.
Right to Correct
Request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may count as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you unfairly for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request with "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for people in the United States.
If you visit from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
If you keep using the Website after changes are posted, you accept the updated policy.
How to Contact Us
Salt Lake City Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
